Your privacy.
Last updated: 19 October 2026. Contact LuxTint at admin@luxtint.uk about this notice or your personal information.
Requesting a quote
When you submit the quote form, we securely receive your name, phone number or email, vehicle or property details, installation postcode, selected windows or priority, notes and preferred contact channel. We use this information to answer your enquiry and prepare your quote. Quote records expire 90 days after receipt and are removed by routine cleanup when the service is used. Expired records are excluded from the inbox and reporting. We may retain separate correspondence or booking records where needed to deliver your service and meet applicable obligations.
After the website confirms receipt, you can continue in WhatsApp or prepare an email. These messages still require you to press Send in the external app. Opening an app or preparing a draft does not confirm that LuxTint received that message. If the website cannot confirm receipt, it shows this clearly and offers the message as a fallback. WhatsApp and your email provider process messages under their own privacy terms.
Direct WhatsApp links and prepared messages may include an opaque enquiry reference and a broad source label such as Google Ads or Instagram. They do not include an advertising click identifier. The reference helps us connect a message actually received to the original enquiry without placing tracking details in the message.
Analytics and advertising choices
Optional Google Analytics measures visits and broad site actions. Optional Google Ads measurement helps us understand which adverts lead to enquiries. Neither Google category loads before you consent. You can accept, reject or choose categories in the cookie panel, and change your choice through Cookie settings in the footer. Rejecting these optional categories does not prevent you requesting a quote or contacting us.
With advertising consent, the site can retain the advertising click identifier supplied on your visit for up to 90 days. A new paid visit replaces the previous saved paid visit. When an enquiry is actually received, an eligible Google click identifier, the receipt time and a unique receipt identifier can be shared securely with Google Ads to attribute that enquiry and avoid duplicates. Withdrawing advertising consent removes the saved advertising linkage where the site can identify it. It cannot undo a measurement Google has already processed.
WhatsApp opens, call clicks and prepared messages are recorded separately from enquiries actually received. Opening a message is not a confirmed lead or booking. Eligible connected phone calls may also be measured according to the configured call-duration threshold. For eligible ad visitors who consent, Google may show a forwarding number that still connects to LuxTint.
We do not send your name, contact information, vehicle or property details, postcode, notes or message text to Google Analytics or Google Ads. Your advertising and analytics choices control their respective optional measurement. See Google’s privacy policy for information about its processing.
Keeping enquiries secure
The website host processes technical request information needed to deliver and protect the service. We use restricted access to the enquiry inbox, short-lived security checks and a protected reporting feed. The reporting feed contains no names, contact details or message contents. Security rate checks use a hashed network identifier rather than storing your raw IP address in the enquiry database.
Your information
Contact admin@luxtint.uk to request access, correction or deletion of information you have supplied, or to raise a privacy concern. Your cookie preference is stored in your browser so the site can remember your choice.